Online Business & Operations Management
Online Business & Operations Management
Picture of Crystal Coleman

Crystal Coleman

Certified Business Manager

project management tools

When it comes to project management systems, I’m sure I have tried them all! And, not surprisingly, almost all systems have their good points.

It is essential to have a PM Tool or System in place that works for your team, if you want to get out (or stay out) of Firefighting mode and to set your business up to scale successfully. 

As an Online Business Manager (OBM), I use project management systems as the center point of the virtual office for my clients’ businesses.

Take a look at my favorite tools below. 

Crystal Recommends (affiliate links): TeamWork*ClickUp*

Learn more: How I use a project management system in my clients’ businesses. 

TeamworkTeamwork is my Go-To project management tool, and has been on the top of my list for more than 5 years.  I have successfully set up and managed teams of 1 -10 using this platform and believe it has the “best of all worlds” features.

Features of note: task list templates, recurring tasks, tasks and subtasks, and a robust built-in time tracking for task, projects and teams.

I also love that Teamwork has an entire suite of complementary products, which allows me to pick and choose the extensions that work best for my clients’ business needs.

Teamwork Desk is a fantastic support ticketing system.  It’s reliable, easy to use and very well-priced.

Other available products: Teamwork Chat, Spaces and CRM.

ClickUPClickup is a relatively new tool for me.  I started seeing more about it and paying attention just before the release of Clickup 2.0 in 2019.  This new to me tool seems to have it all, and more.
In fact, it’s so feature-rich that I’m still learning all the ways to use Clickup for online business management. Clickup’s motto is “one app to replace them all”. So, while it’s easy to use, I am finding that using Clickup to its full potential will be a constant learning process.

The developers seem to be very responsive, with new updates and features being rolled out consistently.  Their communication is very clear as well for a SAAS.  In fact, they have a features request board with a real-time estimate of future updates.

Features of note: multiple views, including lists, boards, and gantt.  Something Teamwork tacked on to their existing product with poor results.  A game changer feature I love: automatic remapping of subtask due dates when the parent task is changed.  

I also love the modern, clean feel of the app interface, and the usability of the mobile app.

I have a feeling this platform will replace Teamwork as my #1 in the near future!

While not my personal preference, I would be negligent if I didn’t mention the other platforms for project management.  There are features in each that I love, but they just don’t make the cut for me to replace my top two picks above.
  • Basecamp
  • Airtable
  • Asana
  • Trello

Every business is different and is going to have different needs. It’s okay to take some time in choosing and testing out different systems until you find the one that works best for you. And quite honestly, nothing will be absolutely perfect – meaning –  you’re not likely to find one thing that has every feature that you want

Bottom line: Do
n’t let the fear of choosing the wrong Project Management tool hold you back from using anything at all.

Do you have a favorite project management system or tool?  Share below!


3 replies on “Project Management Systems & Tools for Your Online Business”

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